We tell you how to choose the right CRM system, taking into account all the features of your business. CRM systems have become an integral […]
Types of Customer Relationship Management Systems
According to the type of tasks to be solved all customer relationship management systems are divided into three groups. Let’s consider the features of each […]
CRM Functions
In general, the purpose of CRM implementation is to automate and optimize all processes of interaction with customers through effective management of customer information. As […]
Customer Relationship Management Strategy: CRM and Loyalty
The most valuable resource of any company is its customers. In today’s economic environment it is important to reduce customer churn as much as possible […]