According to the type of tasks to be solved all customer relationship management systems are divided into three groups. Let’s consider the features of each […]
Category: Blog
CRM Functions
In general, the purpose of CRM implementation is to automate and optimize all processes of interaction with customers through effective management of customer information. As […]
Customer Relationship Management Strategy: CRM and Loyalty
The most valuable resource of any company is its customers. In today’s economic environment it is important to reduce customer churn as much as possible […]