AI technology significantly improves customer journey mapping by analyzing extensive data from various touchpoints to create comprehensive and dynamic customer journey maps. These maps illustrate […]
Category: Blog
Harnessing AI in CRM: Transforming Customer Relationship Management for the Future
Introduction The integration of Artificial Intelligence (AI) into Customer Relationship Management (CRM) systems is revolutionizing how businesses interact with their customers. AI-enhanced CRM systems offer […]
The Impact of Marketplace Development on Businesses
In the ever-evolving landscape of commerce, enterprise ecommerce platforms have become the backbone of modern business operations. As businesses strive to expand their reach and […]
Ranking of the best CRM systems for SMEs
We have prepared a ranking of CRM systems. This is another time when we put more time and work into it than before. In line […]
Simple CRM for a small business – which one to choose and what to look for?
More and more CRM solutions are being developed. Developers are competing to create more facilities, to diversify platforms with modern technologies and to optimise costs. […]
5 Tips to Increase Sales by Implementing a CRM-System
The five tips I give in this material are guaranteed to change sales in your business. Working by customer category will give the best performance […]
How CRM Marketing Can Help Businesses
A person sees thousands of advertisements a day. Standing out in such a flow is not easy: you need to know the needs and behavior […]
Segmentation of the Client Base in CRM
Segmentation of the client base in CRM is the division of your company’s clients according to some characteristics. First of all, segmentation is necessary for […]
How to Choose a CRM System
We tell you how to choose the right CRM system, taking into account all the features of your business. CRM systems have become an integral […]
Types of Customer Relationship Management Systems
According to the type of tasks to be solved all customer relationship management systems are divided into three groups. Let’s consider the features of each […]