Grow Your Online Sales Profitably by Integrating Magento to your Back Office and Operations Systems
Magento Enterprise offers an amazing array of tools to expand the visibility of your store front and grow your online sales volumes, but driving order volume is just the beginning. To capture the most value from this flexible platform, you need to integrate Magento into your back office systems to automate and control fulfillment and billing operations. Levementum is the premier system integrator for Magento Enterprise, with a diverse set of expertise touching nearly every major ERP, CRM, Web Portal, Order Management, and Financial Package in the marketplace.
Catalog Management
One of the best ways to drive consistency in your sales channels is to integrate your Magento product catalog to your ERP or product management tool. Whether you prefer real time web service integration, or scheduled updates, Levementum can make sure your product catalog shows the current price and product availability so that your online customers have the best experience possible.
Shorten the Order to Cash Cycle by Integrating Order Activity
By integrating order activity between Magento and your ERP or Order Management solution you shorten your customer’s time to payment, increasing customer satisfaction. Even if you are using a home grown toolset, we can automate order submission to your fulfillment solution and capture order and shipping status updates to apply back within your Magento Enterprise site. The result provides fewer customer service calls to check order statuses, faster fulfillment cycles, and faster payments with fewer human errors. The biggest win for you as a business owner is that as your online business grows, your cost of processing orders doesn’t have to grow with order volume.
Payment and Account Management
For many companies, eCommerce is more than just credit card payments for consumer goods. Companies with distributors, resellers, or business to business (B2B) needs want customer based rules and options enabled in their eCommerce site. Allowing customers to conditionally leverage purchase orders, manage tax exempt status, enforcing AR aging rules in the order process – these all have traditionally resided in your ERP system and completely disconnected from your ecommerce site. Allowing these elements online has typically introduced large amounts of manual labor, often error filled to keep these elements in sync. Levementum can integrate these customer management elements between your ERP and Magento Enterprise solutions so that your online store reflects the current set of truths in your financial management package.
Integrate Your Online Customer and Registration Base with your CRM to Enhance Marketing and Enable Quoting Online
Your sales and marketing teams live in their CRM. Give those groups the most detailed, up to date information on new and existing customers. Levementum can integrate account details from Magento to your CRM so that your sales team has an abundant supply of leads and marketing has the widest base of prospects possible. Levementum can also integrate order activity directly to your CRM so that your sales team knows what their customers are doing online.
Do you offer quoted pricing to select customers? Levementum can apply its quote tool into Magento to allow customer based quotes to be leveraged as part of the online shopping engine. We can also integrate this tool to your CRM solution such as SugarCRM and Salesforce.com so that quotes can be approved and managed in the CRM and your customer gets the benefit of being able to leverage them online as well as through traditional ordering methods.
Why Should You Work with Levementum for Your Magento Integration Needs
Levementum’s is a company with expertise and understanding in all elements of order management. Our history of implementing not only eCommerce solutions, but also CRM and ERP solutions, gives us a complete understanding of the entire order lifecycle. We have the technical expertise to implement your integrated solution and the business process understanding to help coach on the best practices that allow you to leverage integration solutions in an effective, pragmatic manner based on your size and scale.
