integrated solutions and services
In 2006, Levementum was formed to harness the promise of Relationship Management (xRM). Over the years, and with the benefits of over 400 CRM and XRM implementations, we have produced a number of product and service solutions, that are designed to help you transform your business faster, and at the highest value for your investment. Our suite of products include, vertical solutions, while its service catalog consists of a number of fixed price implementation and support choices, that fit your investment profile.
Contivio.com is the leading contact center and telephony solution for SMEs and enterprises alike. Sugar Professional is an award winning CRM solution (SaaS and on-premise) that has the functional breadth to cater for any organizations growing needs. Levementum has harnessed and integrated the two, with amazing results: the SugarCRM Contact Center – powered by Contivio. This is the ultimate in call center enterprise technology… a multi-channel inbound and outbound end to end contact center solution. A solution that integrates with almost every VoIP telephony infrastructure on the market…be it Avaya, Cisco, Asterisk, etc.
The Levementum Application Service Program allows you to complete a variety of support tickets, service requests, and customizations – under a single simple support arrangement. We offer three tiers of Application Service Programs allowing customers the freedom to select the plan that works for them based on their assumed consumption and budget.
How long will it take? How much will it cost? What’s the best phasing approach that helps me balance cost, time and business value? How do I make the transition?
Levementum’s popular CRM and eCommerce Discovery Sessions will give you the answers you need…so you can make the right CHOICES about your implementation. The focus on the Discovery Session is “Business First!” The goal of the Discovery phase is to identify, scope, and summarize the various interactions to be managed in the CRM or eCommerce application. We will also define the target CRM or eCommerce relationship model, identify major configuration, integration, data conversion, and implementation activities necessary to implement the appropriate technology for your business. These findings will then support a project proposal with costs estimate for the tasks necessary to successfully implement a technology that meets your specific needs.
Commerce today is no longer just a bricks and mortar business. Consumers are turning away from the store fronts and looking to their computers and phones when they want to shop. For most businesses having a web presence that is efficient as well as in sync with in store messaging is necessary to keep your customers as your customers. Levementum’s Accelerated Magento Package is designed to develop and implement a fully functioning and branded eCommerce site in three weeks or less!